Privacy Policy

KriyaLuxe — Curated With Care

Effective Date: 26 October 2026

At KriyaLuxe, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website, create an account or place an order.

1. Information We Collect

When you interact with KriyaLuxe, we may collect:

Personal information: Name, email address, mobile number, billing address and shipping address.
Order information: Products purchased, sizes, quantities, prices, order history and delivery instructions.
Payment information: Payment method, payment status, transaction reference and information needed to reconcile payments.
Account information: Login credentials stored in protected form and account preferences.
Technical information: IP address, browser type, device information, cookies and website activity.

We collect information that is relevant to providing our products and services.

2. How We Use Your Information

We use customer information to:

Process and fulfil orders.
Arrange shipping and delivery.
Send order confirmations and delivery updates.
Respond to customer enquiries and support requests.
Manage returns, refunds and complaints.
Maintain and improve our website.
Detect suspicious activity and protect our customers.
Meet applicable tax, accounting and legal requirements.
Send promotional communications where permitted and subject to applicable consent requirements.

3. Payments and Transaction Security

KriyaLuxe currently offers UPI payment options.

Payment instructions may include a UPI QR code or a link to a supported UPI application. Customers may need to provide a transaction reference to help us confirm their payment.

When third-party payment services or payment gateways are used, the relevant service provider may process information necessary to complete and verify transactions.

KriyaLuxe does not ask customers to disclose their UPI PIN, banking password or OTP.

Customers should never share these credentials with anyone claiming to represent KriyaLuxe.

4. Sharing of Information

We may share necessary information with service providers involved in operating our business, including:

Shipping and courier partners, for delivery.
Payment service providers, for transaction processing.
Website hosting and technical service providers.
Customer communication services, where used.
Government or regulatory authorities when legally required.

We do not sell customer personal information to advertisers or data brokers.

We aim to limit information sharing to what is reasonably necessary for the relevant service.

5. Cookies and Website Technology

Our website uses cookies and similar technologies to support functionality such as shopping carts, account sessions, user preferences and website security.

Some cookies are necessary for the website to operate correctly.

Where additional analytics, advertising or marketing technologies are enabled, we will provide relevant information and obtain consent where required by applicable law.

You may manage cookies using your browser settings. Disabling certain cookies may affect shopping-cart or account functionality.

6. Data Storage and Security

We use reasonable technical and organisational safeguards to protect customer information against unauthorised access, misuse, alteration or disclosure.

However, no website or electronic transmission can be guaranteed completely secure.

Customer information is retained only for as long as reasonably necessary for the stated purposes or as required by applicable legal, accounting, tax and dispute-resolution obligations.

7. Customer Accounts

Customers who register an account may be able to view their order history, saved addresses and account information.

Customers are responsible for keeping their login credentials confidential.

If you suspect unauthorised activity involving your account, please contact KriyaLuxe.

8. Your Privacy Choices and Requests

Subject to applicable law, customers may contact us to request:

Access to information held about them.
Correction of inaccurate personal information.
Deletion of information where legally permitted.
Withdrawal of consent for optional processing.
Assistance with privacy-related concerns.

Certain records may need to be retained for legal compliance, tax reporting, fraud prevention or legitimate dispute resolution.

We will review requests and respond in accordance with applicable law.

9. Children’s Privacy

KriyaLuxe sells certain children’s and baby products, but purchases and customer accounts are intended to be managed by adults.

We do not intentionally solicit personal information directly from children for independent purchases.

Parents or guardians should supervise purchases made for children.

10. Third-Party Websites and Services

Our website may contain links to external websites or services, including social media platforms, messaging services and payment providers.

These third parties operate under their own privacy policies. We encourage customers to review their policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business processes or applicable legal requirements change.

The latest version will be published on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

KriyaLuxe

Website: https://kriyaluxe.com

Email: kriyaluxe@gmail.com

WhatsApp: +91 877 866 1848

We will review privacy-related queries and provide assistance through our official communication channels.